Terms and Conditions of Service
Last Updated: November, 2025

Please read these Terms and Conditions ("Terms") carefully before using the website (the "Site") and the strategic sourcing services (the "Services") operated by Deluge Limited ("we," "our," or "us").
Your access to and use of the Site and Services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and clients (collectively, "you") who access or use the Site.
By accessing or using the Site, you agree to be bound by these Terms.

Table of Contents

1. Intellectual Property Rights

2. Scope of Services & Company Role

3. Client Obligations & Responsibilities

4. Third-Party Links and Content

5. Limitation of Liability

6. Disclaimers

7. Indemnification

8. Governing Law & Dispute Resolution

9. Term and Termination

10. Contact Us

1. Intellectual Property Rights
Unless otherwise indicated, the Site and its original content, features, and functionality (including all text, graphics, logos, and software) are our proprietary property and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited license to access and use the Site for its intended B2B purpose.
You (the "Client") retain all intellectual property rights to your own product designs, technical specifications, and other proprietary business information you provide to us. You hereby grant us a limited, non-exclusive, royalty-free license to use, reproduce, and share this information for the sole purpose of performing our Services on your behalf (e.g., providing specifications to potential manufacturers for quoting and vetting).
2. Scope of Services & Company Role
Our company provides professional, strategic sourcing and procurement partnership services. Our Services include, but are not limited to, supplier identification, factory vetting, product sample coordination, contract negotiation support, quality control management, and logistics coordination.
Crucial Clarification of Role: You acknowledge and agree that we are acting as a service provider (sourcing partner) on your behalf. We are not a manufacturer, a licensed U.S. Customs Broker, or the Importer of Record. Our role is to facilitate, manage, and de-risk your supply chain as your strategic partner.

3. Client Obligations & Responsibilities
As a client engaging our Services, you agree to the following:

• Accurate Information: You will provide accurate, complete, and timely information, including detailed product specifications, quality requirements, and compliance standards.

• Importer of Record (IOR): You will be the "Importer of Record" (IOR) for all goods imported into the United States. As the IOR, you are solely responsible for:

• Filing all required customs entry documents.

• The payment of all duties, tariffs, and fees.

• Ensuring all imported goods comply with U.S. Customs laws and the regulations of all Partner Government Agencies (e.g., FDA, CPSC, etc.).

• Payments: You are responsible for all payments related to our service fees, as outlined in a separate Service Agreement, and for all payments to manufacturers and other third-party vendors (e.g., shipping lines, inspection firms) that we manage on your behalf.

4. Third-Party Links and Content
Our Site may contain links to third-party websites or services that are not owned or controlled by us (e.g., supplier websites, logistics trackers). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
5. Limitation of Liability
To the fullest extent permitted by law, in no event will Deluge Limited or its directors, employees, or agents be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the Site or our Services.
Our role is strictly limited to providing strategic sourcing services. We are not the manufacturer and do not control production. Therefore, we are not liable for:

• Product defects, failures, or product liability claims.

• Manufacturing delays or production failures by the supplier.

• Shipping or logistics delays, port congestion, or force majeure events.

• Customs penalties, seizures, or fines resulting from your role as the Importer of Record.
   

Our entire liability to you for any cause of action whatsoever, and regardless of the form of the action, will at all times be limited to the amount of service fees paid by you to us during the six (6) month period prior to any cause of action arising.

6. Disclaimers
The Site and our Services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the Services, including but not limited to the guarantee that a suitable supplier will be found, that any quoted price will be the lowest available, or that your supply chain will be free from all disruptions. We provide a professional service based on experience and expertise; we do not guarantee specific outcomes.

7. Indemnification
You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of: (1) your use of the Services; (2) your breach of these Terms; (3) any claim that your product designs or specifications infringe upon a third party's intellectual property rights; or (4) any product liability claims related to your goods.
8. Governing Law & Dispute Resolution
These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of applicable to agreements made and to be entirely performed within the State of, without regard to its conflict of law principles.
Any dispute arising from these Terms shall be resolved through binding arbitration in.
9. Term and Termination
These Terms shall remain in full force and effect while you use the Site. We reserve the right to deny access to and use of the Site and our Services to any person for any reason.
10. Contact Us
To resolve a complaint regarding the Site or to receive further information regarding these Terms, please contact us at:
Contact@delugelimited.com