Privacy Policy

Last Updated: November 2025

1. Introduction
Welcome to Deluge Limited ("we," "our," or "us"). We are a strategic sourcing partner committed to helping US retailers and businesses manage and optimize their supply chains from China.
We are committed to protecting the privacy of our business clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") and use our services.
Please read this policy carefully. By using this Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal and Business Data You Provide We collect information you voluntarily provide to us when you fill out our "Schedule a Strategy Call" intake form or otherwise contact us. This information may include:

Contact Information: Your name, email address, and phone number.
Business Information: Your company name, company website, and your professional title.
Commercial Information: Information you provide about your product requirements, sourcing challenges, and strategic objectives.

Log and Device Data: Your IP address, browser type, operating system, and access times.
Cookie Data: We use cookies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies, but some portions of our Site may not function.
Analytics Data: We use third-party services like Google Analytics to collect, monitor, and analyze this Usage Data to improve our Site's functionality.

To Provide and Manage Our Services: To respond to your consultation request, schedule a strategy call, and provide you with the sourcing partnership services you requested.
To Communicate with You: To send you service-related emails, administrative updates, and (with your consent) marketing newsletters.
To Improve Our Site: To use analytics data to understand how our Site is used and how we can improve the user experience.
For Legal and Security Purposes: To comply with legal obligations and to protect the security and integrity of our Site.

With Third-Party Service Providers: We may share your information with vendors who perform services for us, such as website hosting, email delivery, and analytics.
To Facilitate Sourcing Requests: As part of our service, we may share your non-personal business information (e.g., product specifications, order volumes) with potential manufacturers in China to obtain quotes and conduct vetting. We will not share your personal contact information in this process without your explicit consent.
By Law or to Protect Rights: We may disclose your information if required by law, subpoena, or if we believe it is necessary to protect the rights, property, and safety of our company, our clients, or others.

The Right to Know: You have the right to request what personal information we collect, use, and disclose.
The Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
The Right to Correct: You have the right to request the correction of inaccurate personal information.
The Right to Opt-Out (Do Not Sell or Share): We do not sell your personal information. As required by the California Consumer Privacy Act (CCPA), you have the right to direct us not to "share" your personal information for cross-context behavioral advertising. You can manage this via our cookie settings.